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Your trust and privacy are incredibly important to us, and we are committed to treating your personal information with the care and respect it deserves. This Privacy Policy outlines how we collect, use, and safeguard your information when you engage with our services or visit our website.
We is committed to protecting your personal information.
This Privacy Policy outlines how we collect, use, and safeguard your information when you engage with our services or visit our website.
We collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from oracoat.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing and payment information.
Session Data: Information about your interactions with our website and services.
Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
2. How We Use Your Information
Your information is used for: The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
Providing and improving our services.
Processing payments and scheduling appointments.
Sending relevant updates and promotional materials (if opted in).
Complying with legal obligations.
3. Information Sharing
We do not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers solely to facilitate our services (such as Square for payment processing) and only to the extent necessary.
4. Your Rights
You have the right to:
Access, update, or delete your personal information.
Opt out of marketing communications.
Request information on how your data is processed.
To exercise these rights, contact us at enter email address.
5. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
Companies who support our Site and Services, such as Shopify.
Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.
7. Updates to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with the updated effective date.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Appointments can be cancelled 3 hours in advance by calling 303-427-4067. Please give at least 3 hours notice so that we have the opportunity to offer your reserved time to another client on our waiting list. We understand that sometimes emergencies happen, and it’s not always possible to give adequate notice when you can’t make an appointment. However, be aware that if you repeatedly cancel appointments without proper notice, we reserve the right to ask for a non-refundable deposit to secure your next appointment. We ask that you please reschedule or cancel at least 3 hours before the beginning of your appointment or you may be charged a cancellation fee of 50% of the cost of your service.
Tardiness Scheduled appointments have a 10 minute grace period to allow for unpredicted traffic or parking diculties. If you anticipate that you will be later than 10 minutes, please call ahead to see if we have the availability to complete your service in full. One late client can throw off our entire schedule and cause our other clients to be late for their commitments. Therefore, if you arrive more than 10 minutes late, we reserve the right to refuse partial or complete services.
If you make an appointment that you don’t cancel and don’t show up for, we reserve the right to charge a service fee. Up to 100% of your scheduled service.
If you are not happy with your nails, please make us aware of it before you pay. We will adjust them to your satisfaction or remove any enhancements or coatings that have been applied. No refunds will be given after you have left the salon.
Our team prioritizes your experience and satisfaction on all nail services.
Our ve-day service guarantee will cover the repair of any of the following:
-Gel, Dip powder, Builder, Gel X, Acrylics chipping, peeling or lifting.
-Traditional/Regular Nail polish services are not guaranteed.
-5 day service guarantee.